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Top 10 Questions
Simply start by choosing the right plan according to your initial investment, then open your FP Markets account and validate your account. Once your trading account is verified, you will be able to deposit your funds and connect your trading account to our platform. Our contact person is always there if you need help with the process.
You can register for a trading account with FP Markets by clicking here.
First of all, these are two different companies. We are partners with FP Markets and we use their trading platform and copy trading platform.
Your Xerof Trading account is required to access our service by subscribing to one of our annual plans. As long as your subscription is valid, you will have access to our copy trading service.
Your FP Markets (Broker) account is required to trade in the Forex market. This account will allow you to connect your trading account to our copy trading service.
NOTE : Xerof Trading does not have access to your FP Markets account. We do not have any information about your deposits/withdrawals, account balance, or personal information provided to FP Markets.
Yes for sure, you can cancel your membership with us at any moment. Nothing holds you back, you can cancel your plan with us and withdrawal your money from FP Markets at any moment.
We recommend that you start investing with funds that you will not need within the next 12 months. In fact, since we use a long-term strategy, we suggest that you keep your capital in your trading account as long as possible. In the end, it's your choice, you can withdraw your funds whenever you want.
As for investing the right amount, it all depends on your financial situation. We strongly recommend that you invest your capital according to your financial health.
NOTE : A minimum balance of 1000$ of any currency is required to access our trading platform at our real risk level.
Management fee are paid after you make profit on a closed trade placed through our copy trading service. The percentage of the fee is determined by the plan you choose. As example, if you are on the Premium plan, you will keep 80% of your profit and 20% of the profit realised will be automatically transfered by the broker systeme once a trade is close in profit.
NOTE : In case of a loss, no management fee will be taken until your account balance is totally back in profit.
FP Markets clients funds are held with AA rated Australia Banks and are held in segregated accounts away from company's own funds.
You can withdraw from your FP Markets Client Area here: https://portal.fpmarkets.com/funding/withdraw. Please note, you will need to withdraw the same amount as your deposit back by the same method. Once deposits have been withdrawn, you can use an alternative method to withdraw profits.
Any country can sign up with us. Although our partnered broker FP Markets does not accept all countries. FP Markets only accept clients from certain jurisdictions. If you cannot see your country in the list, unfortunately at this time they will not able to accept your application.
You can set up a callback request on our help page. One of our team members will call you as soon as possible. If you are not comfortable talking to someone, you can use our email support and our support team will get to you shortly.
Questions about our Service
Copy trading is a service that allows members to copy trades from a provider account. Xerof Trading is a provider, in fact our algorithms provide trades to our active members. Each trade is copied to your trading account as you are registered as one of our copiers. This service allows traders or algorithms to copy trades to multiple accounts at the same time. This means that every time we profit from the market, our members do the same. Each trade opened on a member's account is matched to the balance of their own trading account to meet the same risk ratio as the Provier account.
Simply start by choosing the right plan according to your initial investment, then open your FP Markets account and validate your account. Once your trading account is verified, you will be able to deposit your funds and connect your trading account to our platform. Our contact person is always there if you need help with the process.
We recommend that you start investing with funds that you will not need within the next 12 months. In fact, since we use a long-term strategy, we suggest that you keep your capital in your trading account as long as possible. In the end, it's your choice, you can withdraw your funds whenever you want.
As for investing the right amount, it all depends on your financial situation. We strongly recommend that you invest your capital according to your financial health.
NOTE : A minimum balance of 1000$ of any currency is required to access our trading platform at our real risk level.
Yes for sure, you can cancel your membership with us at any moment. Nothing holds you back, you can cancel your plan with us and withdrawal your money from FP Markets at any moment.
We do not refund access to our service. If a member wants a refund, we will do our best to accommodate them. We recommend using the service that the member has paid for long enough to generate as much benefit as the membership payments.
Yes, you can add as much money as you want. Our copy trading platform adjusts the position size according to your trading account balance with each new trade, so you will always keep the same risk ratio even if your account balance is changing.
Management fee are paid after you make profit on a closed trade placed through our copy trading service. The percentage of the fee is determined by the plan you choose. As example, if you are on the Premium plan, you will keep 80% of your profit and 20% of the profit realised will be automatically transfered by the broker systeme once a trade is close in profit.
NOTE : In case of a loss, no management fee will be taken until your account balance is totally back in profit.
Any country can sign up with us. Although our partnered broker FP Markets does not accept all countries. FP Markets only accept clients from certain jurisdictions. If you cannot see your country in the list, unfortunately at this time they will not able to accept your application.
Of course, you can but we don't suggest you do it because it may disrupt the copy trading strategy. But many of our members do it at their own risk.
Questions about FP Markets
FP Markets LLC was registered in 2019, however their headoffice in Sydney has been established since 2005.
FP Markets LLC is a registered company of Saint Vincent's and the Grenadines, Limited Liability Number 126 LLC 2019.
FP Markets LLC is located at First Floor, First St Vincent Bank Ltd Building, James Street, Kingstown, Saint Vincent's and the Grenadines
FP Markets is an Australian owned, private limited group of companies.
What sets Fp Markets apart from their competitors is their deep understanding of what traders need. They've learnt that the combination of pricing, execution speed, product range, customer support, investment in technology and market analysis are the key ingredients that give their clients the confidence they need in their broker.
They have won 36 Industry awards and counting, including Highest Overall Client Satisfaction, Best Trade Execution and Best Customer Service (Investment Trends Awards)
FP Markets is currently audited by BDO https://www.bdo.global/en-gb/home
Please see the following link for their contact details: https://www.fpmarkets.com/contact. Their live chat can also be accessed via any page on their Website, and on mobile you can reach them via messaging services (What'sApp, Messenger, Telegram, Instagram and Twitter).
Account Opening
First of all, these are two different companies. We are partners with FP Markets and we use their trading platform and copy trading platform.
Your Xerof Trading account is required to access our service by subscribing to one of our annual plans. As long as your subscription is valid, you will have access to our copy trading service.
Your FP Markets (Broker) account is required to trade in the Forex market. This account will allow you to connect your trading account to our copy trading service.
NOTE : Xerof Trading does not have access to your FP Markets account. We do not have any information about your deposits/withdrawals, account balance, or personal information provided to FP Markets.
When opening your FP Markets account, be sure to select a Standard account with the maximum leverage available for your country.
Unfortunately not, the only type of account that can access our copytrading service is the Standard account with a minimum balance of $2000 in any currency.
You can open your FP Markets trading account via this link: FP Markets Account opening
Please allow FP Markets onboarding team up to one business day to verify your documents, however they will aim to have your account open within the hour.
To avoid confusion they advise to have all your trading accounts under the same Client Area profile, using the same email address.
In order to approve your account FP Markets will require:
Proof of Identity - a coloured copy of your travel passport containing your photograph, full name, valid expiry date and your signature. (If no valid passport is available, please upload a similar identification document such as National ID card or Driving license)
Proof of Address - a recent utility bill (e.g. electricity, gas, water, waste disposal, Internet or a Bank Statement) dated within the last 6 months and confirming your name and the registered address.
Yes. If you have a valid, government-issued ID that includes your address – like a driver’s license – you can upload a copy of the document for both your POI (Proof of Identity) and POR (Proof Of Residence). In some cases, however, FP Markets may ask for separate documents for your proof of identity and proof of residence.
No, FP Marktes will not require any additional documents from you.
FP Markets will require a proof of identity and proof of residence for all beneficial owners with 25% shares or more within the company. They will also require the certificate of incorporation and Memorandum & Articles of Association . If the beneficial owner is another entity they will also require additional documentation, please reach out to their onboarding team onboardingteam@fpmarkets.com for more information.
With FP Markets you can open an account in AUD, USD, EUR, GBP, SGD, CAD, CHF, HKD, JPY and PLN.
Yes, you can have up to 10 trading accounts with the same FP Markets Client account. You can open additional accounts anytime via your FP Markets Clients Area by selecting ‘Accounts Summary’ and then ‘Add Live Account’.
NOTE : You can connect up to 3 trading accounts to our copytrading service if you have the Premium plan. All other plans are limited to one trading account.
To close your trading account please send an email at: cashteam@fpmarkets.com and request a full withdrawal of funds if you haven’t already done so.
FP Markets will disable your account if there is zero balance and no activity for more than three months. Unlike other brokers, they will not charge an admin fee for this, and they are able to reactivate it anytime you wish to resume your trading. If you wish to reactivate, please send your request from your registered email address to supportteam@fpmarkets.com
You can activate the 2FA option in your Client Portal, under Profile > Profile Details.
Your login details can be found in your email inbox, kindly search for "Your MT4/5 Live Account Is Ready".
Funding & Withdrawals
Login to FP Markets Client Area, on the left side of the screen click on “Funding”, choose “Deposit”, select the trading account to which you wish to deposit and click “Submit”.
You can withdraw from your Client Area here: https://portal.fpmarkets.com/funding/withdraw. Please note, you will need to withdraw the same amount as your deposit back by the same method. Once deposits have been withdrawn, you can use an alternative method to withdraw profits.
It will depend on the method you used, you can see the average withdrawal times in the following link: https://www.fpmarkets.com/funding/withdraw-funds
The minimum deposit for both Standard and Raw accounts is $100 USD or equivalent.
NOTE : Your trading account must have a balance superior or equal to $2,000 in any currency.
FP Markets offer many deposit methods, including cards, E-transfer, bank transfers, Skrill and Neteller. For all the available methods please see the following link: https://www.fpmarkets.com/funding/deposit-funds
No, FP Markets do not charge any deposit fees.
FP Markets offer multiple funding currencies for your accounts which include AUD, USD, EUR, GBP, SGD, HKD, NZD, CHF, CAD, JPY, PLN, CZK and AED.
This will depend on the method you use. Typically online methods are instant, whereas bank transfers may take several days. Please see the following link for specific times for each method: https://www.fpmarkets.com/funding/deposit-funds
No, FP Markets will only accept funds that was sent directly from the named trading account holder.
Please allow up to 7-10 working days for FP Markets to receive an international transfer. If they have not received your funds within this time, please send your swift copy to accountingteam@fpmarkets.com and they will be able to check further with their bank.
XEROF TRADING
Xerof Trading is a team of professional traders and programmers whose goal is to help people become profitable in the financial market by developing highly efficient algorithms. Our team of experienced traders is constantly analyzing the market in order to improve our trading strategy and offer a better service to our members.
Our team started working on this project in 2018. However our team has more than 7 years of experience in algorithm development and more than 11 years of experience in trading. The company was finally established in 2020. Since then, we keep improving our service and performance.
Xerof Trading is a private company registered in Canada.
What sets us apart from our competitors is our deep understanding of what investors are looking for. We've learned that the combination of industry-leading pricing, stable performance, personalized service, customer support, investment in technology and market analysis are the key ingredients that gives our members the confidence they need to invest through our service.
There are several ways to contact us, Callback request, Email support or phone call. Please visit our help page to learn more about our customer support.
Please visit the detailed page abour our terms and conditions.
Safety and Security of Funds
FP Markets clients funds are held with AA rated Australia Banks and are held in segregated accounts away from company's own funds.
Yes, all client funds are held in segregated bank accounts.
FP Markets (Global) LLC is not a member of an Investor Compensation Fund, however in case of company bankruptcy clients would be paid from company's own funds.
In this unlikely event, client funds would be returned to clients from the client funds accounts.
All FP Markets legal documentation can be found on their Website at the following address: https://www.fpmarkets.com/legal-documents
Due to regulatory requirements, if transactions have been made on the account, FP Markets need to hold client records for a fixed number of years. Please be assured that your details will be held under all data protection requirements. They will also be sure to remove you from all mailing lists.
Yes, they offer Negative Balance Protection.